Key Importance of Software For Hospital Growth in India


Healthcare organization

Key Importance of Software For Hospital Growth in India

Growing a hospital in India requires high investment in infrastructure, medical equipment, and advanced technology. However, it also offers immense growth potential due to the rising demand for healthcare services and the expanding healthcare industry in the country.


Dr. Smart, a proactive and growth-oriented healthcare professional, recognized the significance of implementing software to optimize operations and enhance revenue in his hospital. Dr. Smart was determined to grow his hospital and realized the importance of implementing hospital management software (HMS) for efficient operations and increased revenue.

Check: AI & Cloud Based Hospital Management Software For Your Hospital Growth


Software Importance For Hospital Growth in India

Here is key software importance for hospital growth in India:

HMS Feature Description
Patient Portal Access medical records & communicate with providers online.
Online Hospital & Doctor Listing Create online hospital & Doctor Listings for healthcare brands.
Appointment Booking Patients can directly book online appointments on Google.
Telehealth Software Cloud-based, AI-based with AWS integration.
OPD, IPD, ICU & OT Manage outpatient, inpatient, ICU, and OT departments.
Billing & Financial Management Manage patient billing, insurance claims & track revenue.
Inventory Management Track and manage medical supplies and equipment.
Electronic Health Records (EHR) Store and manage comprehensive patient information.
Ref Doctor Collaboration Track & manage collaboration between doctors & patients.
Laboratory Integration Order, track lab tests, and view results electronically.
Hospital Reporting Analytics Generate reports on various aspects of hospital operations.
Mobile Apps Access patient info & perform tasks via mobile devices.

By utilizing these software features, hospitals can improve their efficiency, accuracy, and patient experience, which can ultimately lead to growth and success in the industry.


Potential Income For Hospital Growth in India Using Drlogy Software

Hospital Owners like Dr. SMART can grow their lab revenue by almost 2000% or 20x using AI-Based Software like Drlogy Hospital Management Software (HMS) Features.

Drlogy HMS Software Features

Potential Income Earned or Saved with Drlogy

Appointment Booking

180,000 per year

Patient Billing

100,000 per year

QR Code Reports

90,000 per year

SMART Reports

1,00,000 per year

Mobile Apps

80,000 per year

Ref Doctor Collaboration

2,00,000 per year

Patient Service

80,000 per year

Patient Follow-up

80,000 per year

Financial Management

90,000 per year

Total Earned 

10,00,000 Rs. Extra Revenue Generated Using Drlogy Hospital Software


Implementation Strategies Using Software For Hospital Growth

Allocate a budget to implement Drlogy Hospital Software features based on the potential income earned or saved with each feature. (For Reference basic patient fees are taken as 300-400 rs. per patient to do the below calculation.)

  • Appointment Booking:  Implement the appointment booking feature, which has a potential income of Rs. 180,000 per year. This allows patients to book appointments online, increasing convenience and attracting more patients.

Dr SMART get almost 600 new patients who came to his hospital from directly online appointment booking on the Drlogy Platform contributing almost 180k per year to his hospital revenue.

  • Patient Billing: Implement the patient billing feature, which has a potential income of Rs. 100,000 per year. This streamlines the billing process, reduces errors, and ensures timely payments from patients.

After implementing patient billing, he saw a potential 200 client jump with an income of Rs. 100k  per year, as it reduced billing errors and made the payment process more convenient for patients.

  • QR Code Reports: Implement QR code reports, which have a potential income of Rs. 90,000 per year. This feature allows easy access to reports for patients and healthcare providers, enhancing efficiency and customer satisfaction.

After implementing QR code reports, he saw a potential 300 client jump with an income of Rs. 90k  per year, as it helps internation travel or tourist to get away with QR code compulsary reports as per gov rules.

  • SMART Reports: Implement the AI-Based SMART reports feature, which has a potential income of Rs. 100,000 per year. This provides advanced analytics and insights to healthcare providers, facilitating better decision-making and improving patient outcomes.

Lab reports and SMART reports helped Dr Smart with 330 new patients with accurate diagnoses, leading to an increase in the number of referred patients and a potential income of Rs. 100k per year.

  • Mobile Apps: Implement mobile apps feature, which has a potential income of Rs. 80,000 per year. This allows patients and healthcare providers to access information and perform tasks on the go, enhancing accessibility and engagement.

The mobile app allowed patients to access their reports, leading to better patient engagement and customer satisfaction. This resulted in an increase in the number of returning patients and a potential income of Rs. 80k per year.

  • Ref Doctor Collaboration: Implement the ref doctor collaboration feature, which has a potential income of Rs. 200,000 per year. This fosters strong relationships with referring doctors, increasing referrals and patient volume.

Collaboration with referring doctors helped Dr Smart in establishing strong relationships and increasing referrals of 170 new patients, leading to a potential income of an extra Rs.200k per year.

  • Patient Service: Implement a patient service feature, which has a potential income of Rs. 80,000 per year. This focuses on improving patient experience and satisfaction, leading to increased loyalty and positive word-of-mouth.
  • Patient Follow-up: Implement a patient follow-up feature, which has a potential income of Rs. 80,000 per year. This ensures proper post-treatment care, enhances patient outcomes, and encourages repeat visits.

Patient services and follow-up ensured better patient care and increased loyalty, leading to a potential income of Rs. 160k per year with a patient-repeat ratio.

  • Financial Management: Implement a patient management feature with direct patient marketing, ads, and targeting, which has a potential income of Rs. 90,000 per year. Additionally, integrate health insurance management to streamline insurance claims and maximize reimbursement potential.

Insurances features helped Dr Smart with 300 new patients with accurate diagnoses, leading to an increase in the number of referred patients and a potential income of Rs. 90k per year.

Note: These numbers are presented for the purposes of a case study of Dr. SMART, It is important to keep in mind that the prices, revenue generated, and ROI may vary depending on the specific lab's owner, location, services, and specialities. 

Overall, the implementation of software features helped Dr Smart in increasing the revenue of his hospital by Rs. 10 lakh extra along with its regular operations making it a profitable business venture.


Software Price

Revenue Generated

Return On Investment (ROI)



~2000% (20x)


10 Advantages of Hospital Software

Here are 10 advantages of using hospital software.

  1. Improved efficiency in hospital operations and workflows.
  2. Streamlined appointment scheduling and patient management.
  3. Enhanced accuracy and accessibility of electronic health records (EHR).
  4. Better coordination and communication among healthcare providers.
  5. Effective billing and revenue management.
  6. Advanced analytics and reporting for data-driven decision-making.
  7. Seamless integration with laboratory and diagnostic systems.
  8. Enhanced patient engagement and satisfaction.
  9. Increased collaboration and information sharing among departments.
  10. Improved compliance with regulatory requirements.
Current Strategy
Next Strategy
Hospital Software Technology


Hospital Growth Strategies

A 14 steps comprehensive guide to hospital growth strategies for hospitals from scratch to explore a full hospital growth potential like Dr SMART for growing and expanding hospital operations in India with detailed information.

Hospital Growth Strategies
1. Hospital Software 2. Technology
3. Online Presence 4. Marketing
5. Branding 6. Patient Service
7. Patient Feedback 8. Ref Doctor
9. Finance & Revenue 10. Employee & Staff
11. Ethics 12. Hospital Services
13. Growth Strategy 14. Do's and Don'ts



Overall, Hospital software streamlines administrative tasks, enhances operational efficiency, and improves patient care. Its integrated features enable better resource management, data analysis, and decision-making. Embracing hospital software empowers hospitals to drive growth, deliver superior services, and adapt to evolving healthcare demands.


If you want hospital growth strategies or want to expan your hospital operations, Drlogy will give you A to Z solution to hospital growth statergies on 14 blog solutions of Drlogy Hospital Growth Strategies. Please visit this series to get all your answers.


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Hospital Software Importance FAQ

Which Hospital Software is Best?

Best Hospital management software has the below features

  1. Patient Online Appointment Booking facility
  2. Quick Patient Registration & Appointment
  3. Paperless Patient EMR Management
  4. OPD Management
  5. IPD Management
  6. ICU Management
  7. OT Management
  8. Pathology Lab & Diagnostic Management
  9. Pharmacy Management
  10. Store & Inventory Management
  11. Insurance or TPA management
  12. Digital Patient Consent & Signature
  13. Reference & Sharing Management
  14. Ambulance & Vehicle Management
  15. MRD with the latest ICD-10 & ICD-11
  16. Telemedicine Platform
  17. Real-time continue Patient Education
  18. Real-time Communication via SMS, Email, WhatsApp & Notification
  19. Integrated Billing with all departmentsthe  & Cashless Payments collection
  20. Patient Feedback Collection
  21. Daily Expense & Medical Waste Management
  22. Machines & Equipment Management
  23. Advance MIS Reports & Business Analytics
  24. Hiring & Recruitment
  25. Web & Mobile App Access from anywhere
  26. Increase online visibility of hospital & Doctor

What are the Benefits of Hospital Management Software?

Here are some best benefits of Hospital Management Software.

  • Patient health portal to access and store medical records in one place
  • A powerful tool to build strong search SEO and online presence
  • Patient appointment booking, appointment rescheduling, & cancellation notification via WhatsApp, Email, SMS & App.
  • Universal mobile app for all healthcare-related activities.
  • Hiring & recruitment portal to conveniently post jobs and hire.
  • Helps manage biomedical waste by keeping track of the collection & disposal of the waste.
  • Machine and equipment management to maintain lab machines smoothly.
  • Reference Doctor Portal to permit reference doctors to access the patient's report & analytics.

What are the key considerations when selecting a Hospital SaaS provider?

When choosing a Hospital SaaS provider, it is crucial to consider factors such as data security, compliance with regulations, system scalability, customization options, user interface intuitiveness, customer support, and pricing. Evaluating the provider's track record, reputation, and customer reviews can also help in making an informed decision.

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